Menu
My Cart 0
Menu
My Cart 0

PRADA

Milano
£600 £499
- +

COMPOSITION

Leather

DETAILS

Upper: Knit mesh fabric, Rubber inserts with logo in relief, Nylon eyelets and laces, Rubber sole

View size chart

5 Items

  • Shipping Info
  • FAQs

UK - Orders over £100 FREE

UK - DHL - Next day delivery order before 2pm from (£7.95)
EU - DHL - Express delivery within 1-2 days from (£14.95)
America - DHL - Express delivery 1-3 days from (£14.95)
All other destinations - DHL - Express delivery
within 2-5 days from (£14.95)

    Is Valerio a UK company?

    Valerio Ltd, our store is based in London, UK since 1998.


    Which payment gateway do you use?

    We use RMS (Retail Merchant Services). Founded in 2007 by a team of payment industry experts. RMS provide award-winning services to thousands of businesses across the UK and Ireland.


    Are all products original?

    Absolutely! All products are genuine and brand-new. We source the highest quality brands and products from the brands showrooms. Every season Valerio attends the brands showrooms in Italy to select the new seasons collection. Since 2018 Valerio has as well been introduced to attend the brands showrooms in UK.


    Is shopping safe on Valerio?

    Yes! Valerio has one of the most comprehensive website security systems available. Not only does our site use SSL (Secure Socket Layer) encryption but also features a PCI DSS compliant gateway to process all payments.


    How can I purchase through the website?

    If this is your first purchase with Valerio, you will need to create an account to place an order. Our checkout process is quick and easy. Your billing address will be saved for your next purchase and you can create and save multiple shipping addresses. Your purchase history will be saved in your personal account.


    What payment methods do you accept?

    We accept the following international credit cards: Visa, Visa Electron, VISA ATM, Mastercard, Maestro (UK), Amerian Express and JCB.


    What currencies do you accept?

    Purchases are processed in British Pound (GBP). You can view the prices in GBP, Euro and Dollar.


    What fraud prevention tools does the payment gateway offer?

    CV2 (Security Code) Checking, AVS (Address Verification System) Checking, 3D Secure and Velocity checks.


    What is 3D Secure?

    3D Secure is an extra layer of fraud prevention. When a cardholder performs a Visa or MasterCard transaction, they are redirected to the 3D Secure iframe/pop-up where they must enter an arbitrary password they set at an earlier date.


    Is my personal data kept confidential?

    Absolutely, we are GDPR compliant. We are committed to keeping your personal data and payment details secure and confidential. You can find additional information on the Privacy Policy page.


    How can I reach the customer care?

    We made this easy for you as we value customer interaction. You can reach us simply by clicking on the CONTACT US menu. There you have the option to send us and e-mail or give us a direct call. We use social media which you can find in the CONTACT US page on a desktop/laptop computer, or scrolling down to the bottom of the page on any mobile phone/pad.


    You can interact with us through Facebook, WhatsApp, Viber and landline.


    How do I know if my order went through?

    We will communicate with you during the three phases of the fulfillment of your order.
    After you placed a successful order you will receive an email with the order confirmation and one for your card transaction from RMS.


    Once the order been processed by our team you will receive a second email. However, this does not mean your order is final. Also, we may need to check your payment and address details before we can ship your order.


    When DHL picks up your order, and your product is ready for delivery, then you will receive another email confirming the shipment of your item(s). Your package will be tracked from our point to you. DHL will communicate with you of the status of the delivery through e-mail and SMS. You will always know where your package is and have the option to change delivery day/time/address directly with DHL.


    Can I cancel an order?

    You can ask to cancel an order. If you need to cancel an order, please contact our Customer Service department as soon as possible. If the order was placed before (2 p.m. GMT+1) you would need to contact us before the start of 2 p.m., as we ship out the item(s) the same day.


    How can I check the status of my order?

    Valerio will keep you updated about the status of your order via email. You can also keep track of your orders through "My Account." To track your package, click on "Order History And Details". DHL will email and SMS you regarding the status of your delivery.


    Can I return an item?

    If you’re not satisfied with your purchase for any reason, you can always return it. All returns must be shipped back to Valerio within 14 days of the package delivery date.


    If you contact us we can arrange you a collection and email you the DHL waybill. Or you can proceed to use your preferred shipping currier to send the item(s) back to us.


    Please click and read our Returns Policy before beginning the return process. 


    My order was canceled/returned. When will I get a refund?

    If a cancellation was made prior to the order being processed, and we confirmed by email that your order was canceled, then we will issue a full refund through the original payment method.


    Once your return is received, we must verify that it complies with our Returns Policy. Once this verification process is complete, then our customer service team will process your refund through the original payment method


    We will process the refund same day the item reaches our store. Please note that refunds can take several days to process depending on your bank or credit card provider.


Related product